Save Time: Quickly generate personalized responses to customer inquiries, reducing your workload.
Maintain Quality: Ensure all communications are professional and consistent, enhancing customer satisfaction.
AI-Powered Efficiency: Leverage advanced AI to craft appropriate and effective replies.
Seamless Integration: Works directly within the Etsy chat interface for a smooth user experience.
1. Install the Chrome Extension: Add CustomerServiceAI to your Chrome browser from the Chrome Web Store.
2. Sign In: Use your credentials to log in to the extension.
3. Open a Message: Navigate to your Etsy messages.
4. Generate/Update a Response: Click the extension icon within the chat to generate a tailored reply.
5. Review & Send: Edit the response if needed and send it to your customer.
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Our Chrome extension integrates seamlessly with the Etsy chat interface, allowing you to generate AI-powered responses directly within your conversations.
Yes, we prioritize your security. Your login credentials are encrypted and stored securely. We only access the messages necessary to generate responses.
Absolutely! You can review and edit all AI-generated responses before sending them to your customers.
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Yes, we offer a 7-day free trial with access to all features. Start Your Free Trial
Effective Date: 10-10-2024
1. Acceptance of Terms
By downloading or using CustomerServiceAI, you agree to these Terms of Service ("Terms").
2. Description of Service
CustomerServiceAI provides a Chrome extension that generates AI-powered responses to customer messages on Etsy, aiming to streamline your customer support process.
3. User Obligations
Account Responsibility: You must provide accurate information and keep your login credentials confidential.Legal Compliance: Use the Service in compliance with all applicable laws and regulations.Prohibited Activities: You agree not to misuse the Service or assist anyone else in doing so.
4. Intellectual Property Rights
All content, features, and functionality are the exclusive property of CustomerServiceAI and are protected by international copyright, trademark, and other intellectual property laws.
5. Termination
We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
6. Limitation of Liability
In no event shall CustomerServiceAI be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangibles.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Material changes will be notified via email or prominent notice on our website.
9. Contact Us
For questions about these Terms, please contact us at:
Email: support@msgassistant.com
Effective Date: 10-10-2024
1. Introduction
CustomerServiceAI ("we," "us,"or "our") operates the CustomerServiceAI Chrome Extension andwebsite (the "Service"). This Privacy Policy explains how wecollect, use, disclose, and safeguard your information when you use ourService.
2. Information We Collect
Personal Data: When you create an account, we collect your email address, username, and password.
Usage Data: We collect messages from the Etsy chat interface to generate responses.
Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website.
3. How We Use Your Information
To Provide and Maintain Our Service: Including generating AI responses to your customer messages.
To Communicate With You: Sending updates, notifications, and support messages.
To Improve Our Service: Analyzing usage patterns to enhance functionality.
4. Data Sharing and Disclosure
Third-Party Service Providers: We may share your data with third-party providers, such as OpenAI, solely for generating AI responses.
Legal Obligations: We may disclose your information if required to do so by law.
5. Data Security
We implement reasonable security measures to protect yourpersonal information. However, no method of transmission over the internet isentirely secure.
6. Your Rights
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.